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Returns


Returns will be accepted under the following conditions only, and all returns must have an RGA (Return Goods Authorization) assigned:

Shipping Errors - Parts and Freight will be credited. Central East Farm Supply must be notified of shipping errors within 5 business days.

Warranty - A replacement will be sent out according to our warranty terms.

Ordered in Error - Requests for returns will be considered on an individual basis. All of these returns after 30 days are subject to restocking and repackaging charges if necessary.

Electrical items are not returnable

Restocking
Returns within the 30 days of purchase - 0%
Returns after 30 days - 25%
Returns after 3 months will only be given upon acceptance.

Special order items are non-returnable.
We reserve the right to refuse any return where items have been installed, used, or modified. Original packaging must accompany all returns and must be in resalable condition.The freight charges are paid by the customer. Purchase invoice number must be referenced.

No cash refunds on returned parts - Credit will be applied to the customer’s account after receipt and verification of parts returned.

All returns must have an RGA (Return Goods Authorization).
To receive an RGA you must provide the Sparex Part Number and Invoice Number that the part was purchased on. Only part numbers listed on the RGA will be credited. Returned parts not listed on the RGA will not be credited and either returned at the customers expense or scrapped. Returns are to be sent freight prepaid ONLY.

Please complete the form below and you will receive a response from a member of our returns team within 1 working day.
Once reviewed, we will email you an RGA. Please note an item cannot be returned until the return has been approved and a valid RGA number has been provided by the returns team.

To request a return, please login to access our returns form

General Warranty


Central East Farm Supply warranties most items distributed by them to be free from defects in material and workmanship for a period of one year from date of purchase. Central East Farm Supply reserves the right to inspect any item prior to granting warranty. We pledge our support in obtaining settlement of reasonable and justifiable claims. Central East Farm Supply will not assume any responsibility for loss of time, labor or crop for any warranted parts. Warranty does not extend beyond the point of installation. It is the installing mechanics responsibility to check components before and during installation.

Items not covered by Sparex standard one-year warranty:

  • Electrical (Starters, Alternators & Coils Air Conditioning Condensers) Electrical warranty is 90 days from date of purchase.
    Electrical parts are warranted only against manufacturers defect.
  • Seats - Central East Farm Supply offers only a limited warranty on our "economy" seat range.
  • Spindles & Front Supports - These parts are NOT covered by warranty when installed on tractors with loaders.
  • All Pumps - Returned Pumps will be checked by our technical department.
    Any pump found with contamination inside will not be warranted.
    Any pump found with a blown seal due to incorrect installation or rotation in the wrong direction will not be warranted.
    Any pump found to have been taken apart will not be warranted unless done so with prior authorization.
  • Pistons, Rings or Liners - Ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components

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© Sparex Ltd. All rights reserved. Sparex Limited is a company registered in England & Wales with number 841771 and VAT Number GB 754 8199 87

These parts are Sparex parts and are not manufactured by the Original Equipment Manufacturer (OEM). Original Manufacturer's names, part numbers and descriptions are quoted for reference purposes only and are not intended to indicate or suggest that our replacement parts are made by the OEM.